Salt-based
- Resin tank and brine drum
- Ion exchange for hardness
- Needs salt and a drain
- The usual Worcester install when a test says yes
Water softener installation in Worcester — after the test
Worcester has soft water. Households typically do not need a tank of salt. If a hardness test says otherwise, Roto-Rooter installs and services softeners. Call or text (508) 335-3306. HIC#208076.
Softeners we install and service
Ion exchange is the job. A conditioner is a different product. Magnetic clips and shower-head gadgets are not this page.
Salt-free conditioner
- No brine drum
- Does not swap hardness minerals the same way
- Cartridge and resin type
- We will say when it is not a softener
Dual-tank
- Larger homes that cannot sit during regen
- Two resin tanks, one brine
- More floor space in the basement
- Quoted after we see the demand
Bypass and service
- Leaking brine drum
- Bypass stuck or weeping
- No regen, or constant regen
- Out of salt is still your job between visits
Install the tank the test asked for
We test before we recommend a tank. See hard water test. If Worcester city water is already soft, a salt system is equipment you will feed forever for no gain. If the number is high — a well, a different town, a house that already has scale — we set the unit you buy, plumb the bypass, and run the drain.
We handle disconnect of the old unit if there is one, set, piping, and the first regen. Reverse osmosis for drinking water is filtration, not a softener. 61 Sandra Dr.
Labor rates
Softener installation is quoted after we see the supply, the drain, and the footprint. It is not a posted package that guesses your grain size. New customers $75/hr. Regular rate $100/hr when the work is hourly.
Call or text (508) 335-3306 if a test already showed hardness, or if a tank in the basement is leaking or bypassed.
A softener is not a filter
- If the complaint is taste, chlorine, or PFAS, that is the filtration page. Salt will not fix it.
- No drain nearby, or a floor drain that already backs up, is a problem before we set a brine line. Say so.
- Magnetic and shower-head “softeners” are not ion exchange. We will not pretend they are.
- Leaving the bypass open is how a new tank “does nothing.” We show you the valves before we leave.
Frequently asked questions
Do I need a softener in Worcester?
Usually not on city water. We test first. Wells and some nearby towns are the houses that actually need a tank.
Salt-free or salt-based?
Salt-based ion exchange is the equipment that removes hardness. A salt-free conditioner is a different product. We will not sell one as the other.
How do you size a softener?
After a hardness test and a look at the supply, drain, and footprint. Grain size and tank layout are part of the on-site quote.
How do I get on the calendar?
Call or text (508) 335-3306. Bring a hardness number if you have one, or ask for the test on the same visit.
Need a softener? Call or text.
Roto-Rooter · HIC#208076 · 61 Sandra Dr, Worcester, MA 01604.