Worcester, MA

Water damage cleanup in Worcester — extract, dry, then restore

A burst supply, a sewer backup, or a basement that takes every storm. Roto-Rooter pumps standing water and sets drying equipment. We take the job when we can get there — we do not claim 24/7 dispatch. Call or text (508) 335-3306. Licensed HIC#208076.

Stop the source, then get the water out

Most water-damage calls start with where the water is and whether it is still moving. A burst copper line is still plumbing until the valve is shut. A floor drain pushing sewage is still a drain until the line is open. We pump what is on the floor, set air movers and a dehumidifier, and tell you which finishes have to come out. Quality Professional Work. You talk to the person doing the work.

Worcester basements sit on glacial till and clay. Combined sewers and laterals that back up in a nor’easter turn a drain problem into a wet room in a hurry. We take the extraction when we can get there. We do not claim around-the-clock dispatch. 61 Sandra Dr.

Labor rates

Water removal, drying, cleanup, and restoration are quoted after we see the room. There is no posted package that guesses how many pumps or how many days of dehumidifiers you need. New customers $75/hr. Regular rate $100/hr when the work is hourly.

Call or text (508) 335-3306 with the room, how deep the water is, and whether the leak is still running.

When to call instead of waiting

  • Standing water on a basement slab, kitchen, or bath — especially sewage.
  • A ceiling that is sagging or a floor that is still wet a day after the leak stopped.
  • A sump that did not keep up, or a floor drain that came up in the storm.
  • Musty finishes after a leak you thought was “just a little water.”
  • Water still moving. Shut the fixture or the house first if you can, then call.

If it looks like an emergency, read 7 signs of a plumbing emergency. We take urgent extraction when we can get there — not around the clock.

Frequently asked questions

Is this the same as plumbing?

The break, the clog, and the failed sump are plumbing or drain work. This hub is the wet room — pump-out, drying, cleanup, and what happens to the finishes. We will say which job comes first.

Are you available 24 hours?

No. We do not claim 24/7 dispatch. Call or text (508) 335-3306. If we can come, we will tell you a window. If we cannot, we will say that too.

Do you restore the drywall and floors too?

Extraction and drying come first. Finish work lives on water damage restoration. We will not hang new board on a wall that is still wet.

Are you licensed?

Yes. Fully licensed and insured. HIC#208076. Ask to see it on the truck.

How do I get on the calendar?

Call or text (508) 335-3306. A photo of the room and a sentence about whether the water is still moving is enough to know what to load.

Standing water? Call or text.

Roto-Rooter · HIC#208076 · 61 Sandra Dr, Worcester, MA 01604.